Our Journey
In 2015, right at the heart of San Francisco's technology boom, Harmony Sound was born. Its founder, Jacob Freeman, was not only an experienced trader but also a passionate audiophile.
Spotting a gap in the market for platforms offering premium audio technology from leading manufacturers in a convenient and accessible format, Jacob decided to bring this idea to life.
Shortly thereafter, he was joined by Stefano Moretti and Eveline Baker, who brought their extensive experience in marketing and business development to the team.
Our Core Values
The Harmony Sound Pillars
Our core principles reflect our commitment to striving for excellence, fostering innovation and creativity, and promoting an environment of respect and inclusion both within our team and towards our valued customers.
Innovation and Creativity
Harmony Sound thrives on innovation and creativity. In the fast-paced world of audio technology, standing still is not an option. We continuously invest in and pursue new ideas, technologies, and strategies to ensure we stay ahead of the curve. We believe that innovation is the key to maintaining our leadership position in the premium audio market.
Innovation for us is not just about embracing the latest trends in audio technology; it's about setting them. We work closely with our brand partners to bring the latest, most advanced audio devices to our customers. We are driven to create new possibilities for our customers to experience music in ways they never imagined.
Creativity also plays a critical role in our pursuit of innovation. We nurture a work environment that encourages imaginative thinking, where new ideas are valued and can flourish. Our team is empowered to think out-of-the-box, to devise novel ways to enhance the customer journey, be it through an intuitive website design, a unique marketing campaign, or a groundbreaking customer service initiative.
Passion for Excellence
At Harmony Sound, our passion for excellence is more than a principle; it's the lifeblood that flows through every part of our organization. From the selection of products to the service we provide, our quest for excellence is unwavering. Each member of our team is guided by this shared passion, leading to the delivery of an unmatched level of service.
Excellence for us means continuously raising the bar, setting new standards, and striving to exceed them. Our commitment to excellence ensures that only the best, highest-performing audio devices make their way into our portfolio. We partner with leading brands that share our passion and commitment to delivering only the best.
This passion for excellence extends to our customer service as well. We don't just provide answers; we provide thoughtful, personalized advice that helps our customers make informed decisions.
Respect and Inclusion
We understand that our team is our biggest asset, so we cultivate a work environment based on respect and inclusion. This means valuing the unique perspectives and contributions of each team member, and treating our customers with the same level of respect and understanding.
At Harmony Sound, respect and inclusion form the cornerstone of our work culture. We firmly believe that each individual brings a unique perspective, fueled by their background, experiences, and ideas. We are committed to fostering a diverse and inclusive workplace, where everyone feels valued, respected, and empowered to contribute their best.
We respect and value the diversity of our customers, understanding that each customer is unique, with their own set of preferences and expectations. We strive to cater to this diversity through our wide range of products and services. Our approach to customer service is driven by respect for the customer's needs, providing personalized advice and support to each customer.
Inclusion, for us, goes beyond our internal organization. It extends to our customers, our partners, and the communities we serve. We aim to create a sense of belonging, ensuring that everyone who interacts with Harmony Sound feels included and valued. We actively seek out and embrace diverse perspectives, believing that this diversity fuels innovation and enriches our collective understanding of the audio market.
As the founder of Harmony Sound, my goal has always been to merge technology and passion for music into a unique experience. We believe that good sound has the power to touch souls, and we strive to deliver that transcendent audio experience to every corner of the world.
— Jacob Freeman, Founder of Harmony Sound
Our History
2015
Genesis of Harmony Sound
Jacob Freeman founds Harmony Sound in the heart of the technological boom in San Francisco. The idea of providing audiophiles and music lovers with high-quality headphones, speaker systems, and accessories, with the ability to listen to and evaluate before purchase, is born.
2017
Launching the Online Platform
Harmony Sound's online platform is launched. For the first time, customers have the opportunity to browse through a curated selection of high-quality audio products from leading manufacturers and make purchases directly from the site.
2018
Partnerships with Leading Audio Brands
The company forms partnerships with leading audio brands, broadening its product range and reinforcing its status as a reliable provider of premium audio equipment.
2019
Expansion to Physical Stores
Harmony Sound expands its presence from the digital to the physical world by opening its first showroom in San Francisco, where customers can listen to the audio products before making a purchase.
2021
Expansion Across the United States
Harmony Sound continues its expansion by opening more showrooms across the United States. This solidifies the brand's presence and commitment to providing customers with the opportunity to experience premium audio products in person.
2022
Global Expansion
Harmony Sound expands globally, shipping products to over 50 countries around the world.
2023
Continuing Growth and Success
Harmony Sound continues to grow, expand its product offerings, and uphold its commitment to providing audiophiles and music lovers with exceptional audio equipment and customer service.
Our Partners